Returns

Last updated: June 23, 2026

Return Window

Contact support within 14 days of delivery to start a return. Items must be unused, undamaged, and returned with original packaging unless the issue is damage, defect, or fulfillment error.

Non-Returnable Items

Final sale items, personalized items, used jewelry, damaged-by-customer items, and gift messages or packaging upgrades may be non-returnable unless required by law.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact support with your order reference, email, photos, and packaging details. We will review for replacement, refund, or store credit.

Refunds

Approved refunds are issued to the original payment method when possible. Shipping fees may be non-refundable unless the return is caused by our error or required by law.

Start a Return

Use the contact form and include your order reference, checkout email, item name, and reason for the return.